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Hotels Practical English (with CD-ROM work and study new ideas vocational teaching finance and economics second Five)(Chinese Edition) - Softcover
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Hotels Practical English (with CD-ROM work and study new ideas vocational teaching finance and economics second Five)(Chinese Edition)
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Foreign Trade University. Pub. Date :2010-10-01 version 1, 2000
ISBN 10: 7811347849
ISBN 13: 9787811347845
New
paperback
Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: New. Language:Chinese.English.Pages Number: 198 Publisher: Foreign Trade University. Pub. Date :2010-10-01 version 1. Contents: Module One The Front DeskSub-module 1Accepting Room ReservationCase 1A Confirmed reservationCase 2A Guaranteed reservationCase 3Over-bookingCase 4Handling the complaint about the room reservationSub -module 2Check-inCase 1Bell serviceCase 2Registering a walk-in guestCase 3Registering a guest who has a reservationSub-module 3Change of Reservation and CancellationCase 1ingi. Seller Inventory # LQ2860