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Hotel practical English (with CD-ROM based on the work process of the national institutions of higher learning school-enterprise cooperation series of textbooks)(Chinese Edition) - Softcover
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Hotel practical English (with CD-ROM based on the work process of the national institutions of higher learning school-enterprise cooperation series of textbooks)(Chinese Edition)
Published by
Foreign Trade University. Pub. Date :2011-07-01 version 1, 2000
ISBN 10: 7566300229
ISBN 13: 9787566300225
New
paperback
Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: New. Language:Chinese.English.Pages Number: 261 Publisher: Foreign Trade University. Pub. Date :2011-07-01 version 1. Contents: Module 1 Front OfficePart 1 Room ReservationPart 2 Concierge ServicePart 3 Check inPart 4 Dealing with ComplaintsPart 5 Cashier ServiceModule 2 HousekeepingPart 1 Showing the RoomPart 2 Cleaning the RoomPart 3 Laundry ServicePart 4 Room ServicePart 5 Personalized Housekeeping ServicePart 6 Dealing with EmergenciesModule 3 Food and BeveragePart 1 Taking Restaurant Reservat. Seller Inventory # LQ2498