Hotel English Reading & Knowledge contains intruduction about hotel industry and hotel operation. The former part generally introduces the hotel industry, professional characteristics, classification, distinctive hotels, hotel grading, renowned hotel groups, schools of hotel administration, etiquette and service, trend of development, etc. The latter tells hotel operation such as antechamber, guest room, catering, recreation, recruitment and training, marketing, security, dealing with complaint, etc.
"synopsis" may belong to another edition of this title.
Seller: liu xing, Nanjing, JS, China
paperback. Condition: New. Language:English.Hotel Reading (Vol.2). Seller Inventory # CT026405