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Language:Chinese.SoftCover.Pub Date:2014-08-01.publisher:Electronic Industry Press.description:Pub Date: 2014-08-01 Pages: 284 Language: Chinese Publisher: Electronic Industry Press superior customer service. both have a pattern of customer in the world. but also with fine service small details. Under the guidance of this idea. this book i
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Customer service and management - Project tutorial (2nd Edition)(Chinese Edition)
Published by
Electronic Industry Press, 2014
ISBN 10: 7121230844
ISBN 13: 9787121230844
New
paperback
Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: New. Pub Date: 2014-08-01 Pages: 284 Language: Chinese Publisher: Electronic Industry Press superior customer service. both have a pattern of customer in the world. but also with fine service small details. Under the guidance of this idea. this book is designed approached the customer service. analysis of target customers. communicate customer needs. handling customer complaints. foster customer loyalty. customer relationship management study of six projects in the elaborate theoretical knowledge . Seller Inventory # BZ031475