Language:Chinese.Soft cover.publisher:Defense Industry Press.description:Paperback. Publisher: Defense Industry Press. This book is divided into 17 chapters. the basic theory of CRM. customer satisfaction and customer loyalty. CRM expertise
"synopsis" may belong to another edition of this title.
Seller: liu xing, Nanjing, JS, China
paperback. Condition: New. Language:Chinese.Paperback. Publisher: Defense Industry Press. This book is divided into 17 chapters. the basic theory of CRM. customer satisfaction and customer loyalty. CRM expertise. Seller Inventory # D86571