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Language:Chinese.No Binding.publisher:Machinery Industry Pub. Date :2006-09-01.description:Publisher: Machinery Pub. Date :2006-09-01. book provides a comprehensive and systematic introduction to customer relationship management (CRM). the basic idea of ??the theory. implementation methodology. key technologies and practical applications.
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customer relationship management theory and application(Chinese Edition)
Published by
Machinery Industry Pub. Date :2006-09-01, 2000
ISBN 10: 7111197968
ISBN 13: 9787111197966
New
paperback
Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: New. Language:Chinese.Publisher: Machinery Pub. Date :2006-09-01. book provides a comprehensive and systematic introduction to customer relationship management (CRM). the basic idea of ??the theory. implementation methodology. key technologies and practical applications. The book is 12 chapters. the first choice introduces the basics of customer relationship management. theoretical approaches and strategies; and then from the perspective of the theory and implementation of customer relationship ma. Seller Inventory # K11435