Service Management: Operational Strategy and Information Technology (3) of the original book management textbook Renditions(Chinese Edition) - Softcover
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.publisher:Machinery Industry Press.description:Service Management: Operational Strategy and Information Technology (3) of the original book management textbook Renditions
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Genuine Specials] Service Management: Operational Strategy and Information Technology (3) of the original book LN(Chinese Edition)(Old-Used)
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Machinery Industry Press, 2000
ISBN 10: 7111116208
ISBN 13: 9787111116202
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Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: Good. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Pub Date: 2003 Publisher: Machinery Industry Press title: Service management: operational strategy and information technology (3rd edition of the original book) List Price: 58.00 yuan Author: James A Fitzsimmons (James A.Fitzsimmons) Publisher: Machinery Industry Publishing Date: April 1. 2003 ISBN: 9787111116202 words: Page: 0.25 Revision: 1 Binding: Folio: 16 commodities identification: Editor's Choice No Summary No directory first part of the service Chapter 1 of the Economic Services to build service enterprises Chapter 6 of Chapter 5 of the new service development and process design support facilities Chapter 7 in the second part of the Chapter 4 of Chapter 3. Chapter 2 of the economic role of the nature of the service quality of service service strategy Service Operations Management Chapter 10. Chapter 8 of the service facility location service contact Chapter 9 Internet service service demand forecasts the queuing management queuing model and capacity planning in Chapter 12 Chapter 11 Chapter 13 of the production capacity and demand management Chapter 14 Auxiliary Chapter 17 Chapter 16 Chapter 15 service supply chain management. materials management services project management services management in the fourth part of the linear programming model towards productivity and improve the quality of Chapter 19. Chapter 18 of the world-class service. growth and expansion of Introduction No Digest No media recommended noFour Satisfaction guaranteed,or money back. Seller Inventory # FR038340