Case Study of Franch Express Courier Pvt. Ltd: INNOVATIONS IN LAST-MILE DELIVERY SOLUTIONS IN URBAN COURIER LOGISTICS - Softcover

J K, Paavarasu; T, Kanimozhi

Softcover

ISBN 10: 6209736343 ISBN 13: 9786209736346

Publisher: LAP Lambert Academic Publishing, 2026

Synopsis

In today's digital and e-commerce-driven world, the demand for fast, reliable, and efficient delivery has increased significantly. The "last-mile delivery" - the final leg of the logistics journey where the parcel moves from a distribution center or hub to the customer's doorstep - has become the most critical and challenging aspect of logistics operations. It directly influences customer satisfaction, operational cost efficiency, and brand reputation. In urban areas, the challenges of last-mile delivery are amplified by factors such as traffic congestion, narrow delivery windows, parking restrictions, and the rising expectations of customers for same-day or next-day delivery. These issues have driven courier and logistics companies in India to adopt innovative solutions like route optimization, real-time tracking, Electronic Proof of Delivery (EPOD), and green delivery models.

Edition details

• Publisher: LAP Lambert Academic Publishing
• Publication date: 2026
• Language: English
• ISBN 10: 6209736343
• ISBN 13: 9786209736346
• Binding: Paperback
• Number of pages: 80