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Synopsis
This book presents an innovative approach to improving grievance management for Indian Railways through the application of Artificial Intelligence (AI), specifically focusing on Natural Language Processing (NLP), Information Retrieval (IR), and Machine Learning (ML). Recognizing the challenges of processing vast amounts of social media content, particularly on Twitter, this research develops an automated system to identify and prioritize passenger complaints efficiently. The system classifies tweets into grievances and non-grievances, assigns priority levels, and facilitates prompt issue resolution. By implementing this AI-powered solution, Indian Railways can enhance its responsiveness to passenger concerns, streamline complaint handling, and ultimately improve the overall travel experience for millions of citizens.
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AI in Grievance Management: Prioritizing Complaints of Indian Railways through NLP & ML
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LAP LAMBERT Academic Publishing, 2024
ISBN 10: 620806483X
ISBN 13: 9786208064839
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AI in Grievance Management (Paperback)
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LAP Lambert Academic Publishing, 2024
ISBN 10: 620806483X
ISBN 13: 9786208064839
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Paperback. Condition: new. Paperback. This book presents an innovative approach to improving grievance management for Indian Railways through the application of Artificial Intelligence (AI), specifically focusing on Natural Language Processing (NLP), Information Retrieval (IR), and Machine Learning (ML). Recognizing the challenges of processing vast amounts of social media content, particularly on Twitter, this research develops an automated system to identify and prioritize passenger complaints efficiently. The system classifies tweets into grievances and non-grievances, assigns priority levels, and facilitates prompt issue resolution. By implementing this AI-powered solution, Indian Railways can enhance its responsiveness to passenger concerns, streamline complaint handling, and ultimately improve the overall travel experience for millions of citizens. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9786208064839
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AI in Grievance Management: Prioritizing Complaints of Indian Railways through NLP & ML
Published by
LAP LAMBERT Academic Publishing, 2024
ISBN 10: 620806483X
ISBN 13: 9786208064839
New
Softcover
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AI in Grievance Management: Prioritizing Complaints of Indian Railways through NLP & ML
Published by
LAP LAMBERT Academic Publishing, 2024
ISBN 10: 620806483X
ISBN 13: 9786208064839
New
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AI in Grievance Management
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ISBN 10: 620806483X
ISBN 13: 9786208064839
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AI in Grievance Management : Prioritizing Complaints of Indian Railways through NLP & ML
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LAP LAMBERT Academic Publishing, 2024
ISBN 10: 620806483X
ISBN 13: 9786208064839
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AI in Grievance Management
Published by
LAP LAMBERT Academic Publishing Sep 2024, 2024
ISBN 10: 620806483X
ISBN 13: 9786208064839
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AI in Grievance Management: Prioritizing Complaints of Indian Railways through NLP & ML
Published by
LAP LAMBERT Academic Publishing, 2024
ISBN 10: 620806483X
ISBN 13: 9786208064839
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AI in Grievance Management: Prioritizing Complaints of Indian Railways through NLP & ML
Published by
LAP LAMBERT Academic Publishing, 2024
ISBN 10: 620806483X
ISBN 13: 9786208064839
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AI in Grievance Management: Prioritizing Complaints of Indian Railways through NLP & ML
Published by
LAP LAMBERT Academic Publishing, 2024
ISBN 10: 620806483X
ISBN 13: 9786208064839
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