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Synopsis
The importance of ‘service quality’ in the banking sector has been gaining momentum over the years as the improvement in service quality is likely to enhance the degree of customer satisfaction, which, in turn, helps a bank to retain its existing customer base in a highly competitive regime. Service quality and customer satisfaction are of great importance in service sector because of their interrelationship and service quality of a firm often leads to improvement in overall performance of the organization and ultimately leads to higher degree of customer satisfaction. Service quality, in the banking industry, is often considered as an important antecedent of customer satisfaction and is extremely important since customer is the monarch in any society where protected or regulatory regime has gradually been replaced by a new order characterized by the features ofa capitalist economy.
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Quality of Service in Select Private Sector Banks
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LAP LAMBERT Academic Publishing, 2023
ISBN 10: 6207452402
ISBN 13: 9786207452408
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Quality of Service in Select Private Sector Banks
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LAP LAMBERT Academic Publishing Dez 2023, 2023
ISBN 10: 6207452402
ISBN 13: 9786207452408
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware 120 pp. Englisch. Seller Inventory # 9786207452408
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Quality of Service in Select Private Sector Banks
Published by
LAP LAMBERT Academic Publishing, 2023
ISBN 10: 6207452402
ISBN 13: 9786207452408
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Quality of Service in Select Private Sector Banks
Published by
LAP LAMBERT Academic Publishing, 2023
ISBN 10: 6207452402
ISBN 13: 9786207452408
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Quality of Service in Select Private Sector Banks
Published by
LAP Lambert Academic Publishing, 2023
ISBN 10: 6207452402
ISBN 13: 9786207452408
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. The importance of service quality in the banking sector has been gaining momentum over the years as the improvement in service quality is likely to enhance the degree of customer satisfaction, which, in turn, helps a bank to retain its existing customer b. Seller Inventory # 1345691793
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Quality of Service in Select Private Sector Banks
Published by
LAP LAMBERT Academic Publishing Dez 2023, 2023
ISBN 10: 6207452402
ISBN 13: 9786207452408
New
Taschenbuch
Seller: buchversandmimpf2000, Emtmannsberg, BAYE, Germany
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Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -The importance of 'service quality' in the banking sector has been gaining momentum over the years as the improvement in service quality is likely to enhance the degree of customer satisfaction, which, in turn, helps a bank to retain its existing customer base in a highly competitive regime. Service quality and customer satisfaction are of great importance in service sector because of their interrelationship and service quality of a firm often leads to improvement in overall performance of the organization and ultimately leads to higher degree of customer satisfaction. Service quality, in the banking industry, is often considered as an important antecedent of customer satisfaction and is extremely important since customer is the monarch in any society where protected or regulatory regime has gradually been replaced by a new order characterized by the features ofa capitalist economy.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 120 pp. Englisch. Seller Inventory # 9786207452408
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Quality of Service in Select Private Sector Banks
Published by
LAP LAMBERT Academic Publishing, 2023
ISBN 10: 6207452402
ISBN 13: 9786207452408
New
Taschenbuch
Seller: AHA-BUCH GmbH, Einbeck, Germany
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The importance of 'service quality' in the banking sector has been gaining momentum over the years as the improvement in service quality is likely to enhance the degree of customer satisfaction, which, in turn, helps a bank to retain its existing customer base in a highly competitive regime. Service quality and customer satisfaction are of great importance in service sector because of their interrelationship and service quality of a firm often leads to improvement in overall performance of the organization and ultimately leads to higher degree of customer satisfaction. Service quality, in the banking industry, is often considered as an important antecedent of customer satisfaction and is extremely important since customer is the monarch in any society where protected or regulatory regime has gradually been replaced by a new order characterized by the features ofa capitalist economy. Seller Inventory # 9786207452408