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ASSESSING SERVICE QUALITY OF STAR RATED RESORT AND SPAS USING IPA: A Perspective from International Tourists - Softcover
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In a parallel to the increasing movement of people, the hospitality industry, now days, has become a big business worldwide. Considering the competitive environment thereof, there is a need for service providers to plan strategies that will differentiate them from others. This can be achieved through the delivery of superior service quality. Provided that, this book has gone someway to comprehend the service quality of star rated resort and spas in Ethiopia’s Bishoftu, a town endowed with breathtaking natural resources, using Importance-Performance analysis technique.
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ASSESSING SERVICE QUALITY OF STAR RATED RESORT AND SPAS USING IPA
Published by
LAP LAMBERT Academic Publishing Sep 2022, 2022
ISBN 10: 6203306142
ISBN 13: 9786203306149
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Taschenbuch
Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germany
Seller rating 5 out of 5 stars
Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -In a parallel to the increasing movement of people, the hospitality industry, now days, has become a big business worldwide. Considering the competitive environment thereof, there is a need for service providers to plan strategies that will differentiate them from others. This can be achieved through the delivery of superior service quality. Provided that, this book has gone someway to comprehend the service quality of star rated resort and spas in Ethiopia's Bishoftu, a town endowed with breathtaking natural resources, using Importance-Performance analysis technique. 56 pp. Englisch. Seller Inventory # 9786203306149
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ASSESSING SERVICE QUALITY OF STAR RATED RESORT AND SPAS USING IPA
Published by
LAP LAMBERT Academic Publishing, 2022
ISBN 10: 6203306142
ISBN 13: 9786203306149
New
Softcover
Seller: moluna, Greven, Germany
Seller rating 5 out of 5 stars
Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Haile Asfaw KitawMr. Asfaw Kitaw Haile has been serving on different positions at Addis Ababa City Government since 2018. He has been a hospitality industry practitioner, and served as a General Manager of Kuriftu Resort and Spa. Mr. Seller Inventory # 743861987
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ASSESSING SERVICE QUALITY OF STAR RATED RESORT AND SPAS USING IPA
Published by
LAP LAMBERT Academic Publishing Sep 2022, 2022
ISBN 10: 6203306142
ISBN 13: 9786203306149
New
Taschenbuch
Seller: buchversandmimpf2000, Emtmannsberg, BAYE, Germany
Seller rating 5 out of 5 stars
Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -In a parallel to the increasing movement of people, the hospitality industry, now days, has become a big business worldwide. Considering the competitive environment thereof, there is a need for service providers to plan strategies that will differentiate them from others. This can be achieved through the delivery of superior service quality. Provided that, this book has gone someway to comprehend the service quality of star rated resort and spas in Ethiopia's Bishoftu, a town endowed with breathtaking natural resources, using Importance-Performance analysis technique.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 56 pp. Englisch. Seller Inventory # 9786203306149