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Synopsis
This book, which is written for students just starting out in service design and management, consists of five chapters that look at different aspects of service redesign and management. The first chapter examines the nature and characteristics of service, as well as how they are classified. Considering the specific nature of a service and the differences between varying types is essential to managing them effectively, efficiently, and effectually. Thus, the second chapter is on service management. It bears saying that, for there to be satisfactory service management, the entity must first have a clearly defined concept of service that is consistently put into practice by the organization, both internally and externally. We will thus look at the concept of service and how to implement it in service businesses in chapters three and four. The fifth and final chapter deals with redesigning processes.
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- PublisherLAP LAMBERT Academic Publishing
- Publication date2020
- ISBN 10 6202923806
- ISBN 13 9786202923804
- BindingPaperback
- LanguageEnglish
- Number of pages104
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Handbook of Service Management and Redesign
Published by
LAP LAMBERT Academic Publishing Nov 2020, 2020
ISBN 10: 6202923806
ISBN 13: 9786202923804
New
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Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germany
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book, which is written for students just starting out in service design and management, consists of five chapters that look at different aspects of service redesign and management. The first chapter examines the nature and characteristics of service, as well as how they are classified. Considering the specific nature of a service and the differences between varying types is essential to managing them effectively, efficiently, and effectually. Thus, the second chapter is on service management. It bears saying that, for there to be satisfactory service management, the entity must first have a clearly defined concept of service that is consistently put into practice by the organization, both internally and externally. We will thus look at the concept of service and how to implement it in service businesses in chapters three and four. The fifth and final chapter deals with redesigning processes. 104 pp. Englisch. Seller Inventory # 9786202923804
Quantity: 2 available
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Handbook of Service Management and Redesign
Published by
LAP LAMBERT Academic Publishing, 2020
ISBN 10: 6202923806
ISBN 13: 9786202923804
New
Taschenbuch
Seller: AHA-BUCH GmbH, Einbeck, Germany
Seller rating 5 out of 5 stars
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This book, which is written for students just starting out in service design and management, consists of five chapters that look at different aspects of service redesign and management. The first chapter examines the nature and characteristics of service, as well as how they are classified. Considering the specific nature of a service and the differences between varying types is essential to managing them effectively, efficiently, and effectually. Thus, the second chapter is on service management. It bears saying that, for there to be satisfactory service management, the entity must first have a clearly defined concept of service that is consistently put into practice by the organization, both internally and externally. We will thus look at the concept of service and how to implement it in service businesses in chapters three and four. The fifth and final chapter deals with redesigning processes. Seller Inventory # 9786202923804
Quantity: 1 available
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Handbook of Service Management and Redesign
Published by
LAP LAMBERT Academic Publishing, 2020
ISBN 10: 6202923806
ISBN 13: 9786202923804
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Handbook of Service Management and Redesign
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ISBN 10: 6202923806
ISBN 13: 9786202923804
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Handbook of Service Management and Redesign
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ISBN 10: 6202923806
ISBN 13: 9786202923804
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Handbook of Service Management and Redesign
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ISBN 10: 6202923806
ISBN 13: 9786202923804
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Handbook of Service Management and Redesign
Published by
LAP LAMBERT Academic Publishing Nov 2020, 2020
ISBN 10: 6202923806
ISBN 13: 9786202923804
New
Taschenbuch
Seller: buchversandmimpf2000, Emtmannsberg, BAYE, Germany
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Taschenbuch. Condition: Neu. Neuware -This book, which is written for students just starting out in service design and management, consists of five chapters that look at different aspects of service redesign and management. The first chapter examines the nature and characteristics of service, as well as how they are classified. Considering the specific nature of a service and the differences between varying types is essential to managing them effectively, efficiently, and effectually. Thus, the second chapter is on service management. It bears saying that, for there to be satisfactory service management, the entity must first have a clearly defined concept of service that is consistently put into practice by the organization, both internally and externally. We will thus look at the concept of service and how to implement it in service businesses in chapters three and four. The fifth and final chapter deals with redesigning processes.Books on Demand GmbH, Überseering 33, 22297 Hamburg 104 pp. Englisch. Seller Inventory # 9786202923804
Quantity: 2 available