Synopsis
Interactive Voice Response System (IVRS) is an automated phone system technology that allows incoming callers to access information via a voice response system of prerecorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their call routed to specific departments or specialists. Then it performs action based on the answer of the caller through the telephone. A well designed IVR software system can help increase customer satisfaction and improve contact center operations and KPIs. In cases where a customer needs or requests to speak with a person, IVR technology can help route calls quickly and seamlessly to the best call center agent to address their inquiry. The IVR system comprises of ring detector hardware, dual tone multi frequency decoder (DTMFD), microcontroller, serial interface unit, computer and cell phone. It includes a ring detector hardware which identifies the caller and connects the identified caller to a computer.
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Interactive Voice Response System
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LAP LAMBERT Academic Publishing, 2022
ISBN 10: 6200468591
ISBN 13: 9786200468598
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Interactive Voice Response System
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LAP LAMBERT Academic Publishing, 2022
ISBN 10: 6200468591
ISBN 13: 9786200468598
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Interactive Voice Response System
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LAP LAMBERT Academic Publishing, 2022
ISBN 10: 6200468591
ISBN 13: 9786200468598
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Interactive Voice Response System
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ISBN 10: 6200468591
ISBN 13: 9786200468598
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Interactive Voice Response System (IVRS) is an automated phone system technology that allows incoming callers to access information via a voice response system of prerecorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their call routed to specific departments or specialists. Then it performs action based on the answer of the caller through the telephone. A well designed IVR software system can help increase customer satisfaction and improve contact center operations and KPIs. In cases where a customer needs or requests to speak with a person, IVR technology can help route calls quickly and seamlessly to the best call center agent to address their inquiry. The IVR system comprises of ring detector hardware, dual tone multi frequency decoder (DTMFD), microcontroller, serial interface unit, computer and cell phone. It includes a ring detector hardware which identifies the caller and connects the identified caller to a computer. 52 pp. Englisch. Seller Inventory # 9786200468598
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Interactive Voice Response System
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LAP Lambert Academic Publishing, 2022
ISBN 10: 6200468591
ISBN 13: 9786200468598
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Kartoniert / Broschiert. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Interactive Voice Response System (IVRS) is an automated phone system technology that allows incoming callers to access information via a voice response system of prerecorded messages without having to speak to an agent, as well as to utilize menu options v. Seller Inventory # 593855086
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Interactive Voice Response System
Published by
LAP LAMBERT Academic Publishing Apr 2022, 2022
ISBN 10: 6200468591
ISBN 13: 9786200468598
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Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -Interactive Voice Response System (IVRS) is an automated phone system technology that allows incoming callers to access information via a voice response system of prerecorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their call routed to specific departments or specialists. Then it performs action based on the answer of the caller through the telephone. A well designed IVR software system can help increase customer satisfaction and improve contact center operations and KPIs. In cases where a customer needs or requests to speak with a person, IVR technology can help route calls quickly and seamlessly to the best call center agent to address their inquiry. The IVR system comprises of ring detector hardware, dual tone multi frequency decoder (DTMFD), microcontroller, serial interface unit, computer and cell phone. It includes a ring detector hardware which identifies the caller and connects the identified caller to a computer.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 52 pp. Englisch. Seller Inventory # 9786200468598
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Interactive Voice Response System
Published by
LAP LAMBERT Academic Publishing, 2022
ISBN 10: 6200468591
ISBN 13: 9786200468598
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Interactive Voice Response System (IVRS) is an automated phone system technology that allows incoming callers to access information via a voice response system of prerecorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their call routed to specific departments or specialists. Then it performs action based on the answer of the caller through the telephone. A well designed IVR software system can help increase customer satisfaction and improve contact center operations and KPIs. In cases where a customer needs or requests to speak with a person, IVR technology can help route calls quickly and seamlessly to the best call center agent to address their inquiry. The IVR system comprises of ring detector hardware, dual tone multi frequency decoder (DTMFD), microcontroller, serial interface unit, computer and cell phone. It includes a ring detector hardware which identifies the caller and connects the identified caller to a computer. Seller Inventory # 9786200468598
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Interactive Voice Response System
Published by
LAP LAMBERT Academic Publishing, 2022
ISBN 10: 6200468591
ISBN 13: 9786200468598
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Taschenbuch. Condition: Neu. Interactive Voice Response System | Punam Patil | Taschenbuch | Englisch | 2022 | LAP LAMBERT Academic Publishing | EAN 9786200468598 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. Seller Inventory # 121661448