Synopsis
The extant trust related research literature is vast and highly diverse. Trust has been studied from each and every angle: in the philosophical, sociological, psychological, computer scientific, economic, and legal sense – just to name a few. The contribution offered here addresses trust from a semiotic viewpoint, in relation to e-service contexts of use. A novel semiotics of e-trust is presented and supported through the application of an EST (E-Service Trust) Framework. Supportive evidence is presented in the form of both empirical user studies and through the application of an inductive research method. The main focus of the work is business-to-consumer (B2C) e-service encounters with a further contribution being offered with respect to collaborative Virtual Organisational (VO) e-service contexts. The empirical evidence presented is derived from consumer e-service encounters with several prominent e-banking sites based in the United Kingdom. The empirical results are presented from e-service user encounters namely: with home-page content extracted on to cards, as well as from direct on-line e-service encounters.
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Towards an E-Service Trust Framework for Design Quality
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ISBN 10: 6139916593
ISBN 13: 9786139916597
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The extant trust related research literature is vast and highly diverse. Trust has been studied from each and every angle: in the philosophical, sociological, psychological, computer scientific, economic, and legal sense - just to name a few. The contribution offered here addresses trust from a semiotic viewpoint, in relation to e-service contexts of use. A novel semiotics of e-trust is presented and supported through the application of an EST (E-Service Trust) Framework. Supportive evidence is presented in the form of both empirical user studies and through the application of an inductive research method. The main focus of the work is business-to-consumer (B2C) e-service encounters with a further contribution being offered with respect to collaborative Virtual Organisational (VO) e-service contexts. The empirical evidence presented is derived from consumer e-service encounters with several prominent e-banking sites based in the United Kingdom. The empirical results are presented from e-service user encounters namely: with home-page content extracted on to cards, as well as from direct on-line e-service encounters. 188 pp. Englisch. Seller Inventory # 9786139916597
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Towards an E-Service Trust Framework for Design Quality
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ISBN 10: 6139916593
ISBN 13: 9786139916597
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: French TimothyTimothy French - Degree of Doctor of Philosophy, Informatics Research Centre, Henley Business School at The University of Reading, School of Informatics.The extant trust related research literature is vast and highl. Seller Inventory # 385877193
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Towards an E-Service Trust Framework for Design Quality | Trust as a Semiotic Phenomenon
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LAP LAMBERT Academic Publishing, 2019
ISBN 10: 6139916593
ISBN 13: 9786139916597
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Taschenbuch. Condition: Neu. Towards an E-Service Trust Framework for Design Quality | Trust as a Semiotic Phenomenon | Timothy French | Taschenbuch | 188 S. | Englisch | 2019 | LAP LAMBERT Academic Publishing | EAN 9786139916597 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. Seller Inventory # 117255779
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Towards an E-Service Trust Framework for Design Quality
Published by
LAP LAMBERT Academic Publishing Jul 2019, 2019
ISBN 10: 6139916593
ISBN 13: 9786139916597
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Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -The extant trust related research literature is vast and highly diverse. Trust has been studied from each and every angle: in the philosophical, sociological, psychological, computer scientific, economic, and legal sense - just to name a few. The contribution offered here addresses trust from a semiotic viewpoint, in relation to e-service contexts of use. A novel semiotics of e-trust is presented and supported through the application of an EST (E-Service Trust) Framework. Supportive evidence is presented in the form of both empirical user studies and through the application of an inductive research method. The main focus of the work is business-to-consumer (B2C) e-service encounters with a further contribution being offered with respect to collaborative Virtual Organisational (VO) e-service contexts. The empirical evidence presented is derived from consumer e-service encounters with several prominent e-banking sites based in the United Kingdom. The empirical results are presented from e-service user encounters namely: with home-page content extracted on to cards, as well as from direct on-line e-service encounters.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 188 pp. Englisch. Seller Inventory # 9786139916597
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Towards an E-Service Trust Framework for Design Quality : Trust as a Semiotic Phenomenon
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LAP LAMBERT Academic Publishing, 2019
ISBN 10: 6139916593
ISBN 13: 9786139916597
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The extant trust related research literature is vast and highly diverse. Trust has been studied from each and every angle: in the philosophical, sociological, psychological, computer scientific, economic, and legal sense - just to name a few. The contribution offered here addresses trust from a semiotic viewpoint, in relation to e-service contexts of use. A novel semiotics of e-trust is presented and supported through the application of an EST (E-Service Trust) Framework. Supportive evidence is presented in the form of both empirical user studies and through the application of an inductive research method. The main focus of the work is business-to-consumer (B2C) e-service encounters with a further contribution being offered with respect to collaborative Virtual Organisational (VO) e-service contexts. The empirical evidence presented is derived from consumer e-service encounters with several prominent e-banking sites based in the United Kingdom. The empirical results are presented from e-service user encounters namely: with home-page content extracted on to cards, as well as from direct on-line e-service encounters. Seller Inventory # 9786139916597
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Towards an E-Service Trust Framework for Design Quality: Trust as a Semiotic Phenomenon
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LAP LAMBERT Academic Publishing, 2019
ISBN 10: 6139916593
ISBN 13: 9786139916597
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Paperback. Condition: Brand New. 188 pages. 8.66x5.91x0.43 inches. In Stock. Seller Inventory # zk6139916593
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