Turnover Intention of Employees in Telecommunication Sector of Pakistan: Impact of Ethical Climate on Job Satisfaction - Softcover

Jilani, Syed Mukhtar Ahmed

Softcover

ISBN 10: 3846596949 ISBN 13: 9783846596944

Publisher: LAP LAMBERT Academic Publishing, 2013

Synopsis

Pakistan, being a developing country, has to meet many challenges including high rate of productivity in all sectors. However, many organizations face problem in meeting this objective due to high turnover rate caused by lower level of job satisfaction. This research was conducted in an effort to find out reasons for lower level of job satisfaction and its relationship with turnover intention in context of Pakistani culture. The study also aimed at finding out the most suitable ethical climate for dealing with role conflict, role ambiguity and emotional exhaustion. Various analyses of data collected from 201 respondents of telecom sector of Pakistan were done to find out relationships between different variables. Findings of the research suggest that emotional exhaustion and job satisfaction have significant relationship with turnover intention. Also, egoistic ethical climate has significant relationship with role conflict and role ambiguity. The findings can prove to be useful to the managers in telecommunication sector who are looking for increasing productivity by developing a conducive ethical climate and thereby enhance job satisfaction.

About this title

About the Author

The author of this book holds wide experience in the fields of Information Technology, Project Management, HRM, general Administration and teaching / training, spread over a period of more than 32 years. He is currently heading Information Technology department of a large and well reputed business organization.

Edition details

• Publisher: LAP LAMBERT Academic Publishing
• Publication date: 2013
• Language: English
• ISBN 10: 3846596949
• ISBN 13: 9783846596944
• Binding: Paperback
• Number of pages: 108