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Synopsis
Throughout the world Cooperative Banks are trying to serve the suppressed and depressed mass. In India particularly in the state of Kerala, cooperative movement has developed significantly and cooperative banks cater the needs of members and non-members. This book deals with the functioning of a Central Cooperative Bank and studied the level of customer satisfaction by using SERVQUAL tools. Those who are interested to know the competitive strength of cooperative banks and its professionalized management must read this book. If graduate students want to study the customer satisfaction of banks they can use this as a model. The financial performance analysis of the bank will also set a standard for further studies. It could also be used as case study material to teach the students of banking and finance.This is also a significant contribution to the literatures on cooperative sector.
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About the Author
Dr.G.Veerakumaran, is currently serving as Associate Professor, Department of Cooperative Management, College of Cooperation, Banking and Management, Kerala Agricultural University, Thrissur, Kerala. He took his B.A., in Economics & Cooperation, M.A., in Cooperative Management from Gandhigram Rural University and Ph.D in Commerce.
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A Study on Customer Satisfaction in a Co-Operative Bank
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LAP LAMBERT Academic Publishing Sep 2011, 2011
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Throughout the world Cooperative Banks are trying to serve the suppressed and depressed mass. In India particularly in the state of Kerala, cooperative movement has developed significantly and cooperative banks cater the needs of members and non-members. This book deals with the functioning of a Central Cooperative Bank and studied the level of customer satisfaction by using SERVQUAL tools. Those who are interested to know the competitive strength of cooperative banks and its professionalized management must read this book. If graduate students want to study the customer satisfaction of banks they can use this as a model. The financial performance analysis of the bank will also set a standard for further studies. It could also be used as case study material to teach the students of banking and finance.This is also a significant contribution to the literatures on cooperative sector. 180 pp. Englisch. Seller Inventory # 9783846509296
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A Study on Customer Satisfaction in a Co-Operative Bank : Concern for Community
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Throughout the world Cooperative Banks are trying to serve the suppressed and depressed mass. In India particularly in the state of Kerala, cooperative movement has developed significantly and cooperative banks cater the needs of members and non-members. This book deals with the functioning of a Central Cooperative Bank and studied the level of customer satisfaction by using SERVQUAL tools. Those who are interested to know the competitive strength of cooperative banks and its professionalized management must read this book. If graduate students want to study the customer satisfaction of banks they can use this as a model. The financial performance analysis of the bank will also set a standard for further studies. It could also be used as case study material to teach the students of banking and finance.This is also a significant contribution to the literatures on cooperative sector. Seller Inventory # 9783846509296
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A Study on Customer Satisfaction in a Co-Operative Bank
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Veerakumaran GovindarajDr.G.Veerakumaran, is currently serving as Associate Professor, Department of Cooperative Management, College of Cooperation, Banking and Management, Kerala Agricultural University, Thrissur, Kerala. He took hi. Seller Inventory # 5495544
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A Study on Customer Satisfaction in a Co-Operative Bank
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A Study on Customer Satisfaction in a Co-Operative Bank
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A Study on Customer Satisfaction in a Co-Operative Bank
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A Study on Customer Satisfaction in a Co-Operative Bank
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Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -Throughout the world Cooperative Banks are trying to serve the suppressed and depressed mass. In India particularly in the state of Kerala, cooperative movement has developed significantly and cooperative banks cater the needs of members and non-members. This book deals with the functioning of a Central Cooperative Bank and studied the level of customer satisfaction by using SERVQUAL tools. Those who are interested to know the competitive strength of cooperative banks and its professionalized management must read this book. If graduate students want to study the customer satisfaction of banks they can use this as a model. The financial performance analysis of the bank will also set a standard for further studies. It could also be used as case study material to teach the students of banking and finance.This is also a significant contribution to the literatures on cooperative sector.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 180 pp. Englisch. Seller Inventory # 9783846509296
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A Study on Customer Satisfaction in a Co-Operative Bank | Concern for Community
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Taschenbuch. Condition: Neu. A Study on Customer Satisfaction in a Co-Operative Bank | Concern for Community | Govindaraj Veerakumaran (u. a.) | Taschenbuch | 180 S. | Englisch | 2011 | LAP LAMBERT Academic Publishing | EAN 9783846509296 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu. Seller Inventory # 106776320