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Methods of Measuring the Added Value of Facility Management for Generating Competitive Advantages: Illustrated by the Example of the German Shopping ... Tectum Verlag: Wirtschaftswissenschaften, 93) - Hardcover
Book 2 of 5: Wissenschaftliche Beiträge aus dem Tectum Verlag: Wirtschaftswissenschaften
Synopsis
The example of a tangible shopping experience clearly demonstrates that a customer journey in terms of operational excellence is closely related to modern Facility Management activities. FM takes over a decisive role when it comes to creating future marketplaces. The Added Value Model is supportive through the identification of actual AVs by integrating various stakeholder perspectives. Insights related to all stakeholders' demands and the subordinate corporate strategy are essential in terms of identifying the individual needs that sustainably influence the customer journey. This study assists in generating additional important insights regarding the method of measuring the AV of FM as a competitive advantage and knowledge-generating tool for corporates.
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Methods of Measuring the Added Value of Facility Management for Generating Competitive Advantage
Print on DemandSeller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germany
Seller rating 5 out of 5 stars
Buch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Das Beispiel des greifbaren Einkaufserlebnisses zeigt deutlich, dass eine Kundenreise im Sinne der Service Exzellenz eng mit modernen Facility Management-Aktivitäten verbunden ist. Das Added Value-Modell ist durch die Identifizierung der tatsächlichen Mehrwerte nützlich, indem es verschiedene Stakeholder-Perspektiven in den Prozess integriert. Einblicke in die Ansprüche aller Kunden und deren Integration in die Unternehmensstrategie sind unerlässlich, um die individuellen Bedürfnisse zu identifizieren und den Kunden nachhaltig zu beeinflussen. Diese Arbeit dient Unternehmen bei der Generierung von Wettbewerbsvorteil und liefert die Methode zur Messung der AV von FM als wissensgenerierendes Instrument. 268 pp. Englisch. Seller Inventory # 9783828845954
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Methods of Measuring the Added Value of Facility Management for Generating Competitive Advantage : Illustrated by the Example of the German Shopping Center Market
Print on DemandSeller: AHA-BUCH GmbH, Einbeck, Germany
Seller rating 5 out of 5 stars
Buch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The example of a tangible shopping experience clearly demonstrates that a customer journey in terms of operational excellence is closely related to modern Facility Management activities. FM takes over a decisive role when it comes to creating future marketplaces. The Added Value Model is supportive through the identification of actual AVs by integrating various stakeholder perspectives. Insights related to all stakeholders' demands and the subordinate corporate strategy are essential in terms of identifying the individual needs that sustainably influence the customer journey. This study assists in generating additional important insights regarding the method of measuring the AV of FM as a competitive advantage and knowledge-generating tool for corporates. Seller Inventory # 9783828845954
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Methods of Measuring the Added Value of Facility Management for Generating Competitive Advantages : Illustrated by the Example of the German Shopping Center Market
Seller: Buchpark, Trebbin, Germany
Seller rating 5 out of 5 stars
Condition: Hervorragend. Zustand: Hervorragend | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar. Seller Inventory # 37043630/1