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Synopsis
Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following "How to achieve excellence in Stakeholder Management", which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success.
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- PublisherSpringer
- Publication date2014
- ISBN 10 3662312379
- ISBN 13 9783662312377
- BindingPaperback
- Number of pages183
- EditorHuber Margit, Scharioth Joachim, Pallas Martina
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Putting Stakeholder Management into Practice
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ISBN 10: 3662312379
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following 'How to achieve excellence in Stakeholder Management', which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success. 184 pp. Englisch. Seller Inventory # 9783662312377
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Putting Stakeholder Management Into Practice
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Putting Stakeholder Management into Practice
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Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following 'How to achieve excellence in Stakeholder Management', which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success. Seller Inventory # 9783662312377
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Putting Stakeholder Management into Practice
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Practical guide to the successful use of Stakeholder Management as part of a Management Information SystemIncludes business cases written by professionals who have experienced the benefits of a continuous Stakeholder Management programme. Seller Inventory # 5224869
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