Synopsis
Servqual model for hotels and mainly to highlight service quality gap.Evolution of economies worldwide highlights the fact that the service sector is growing faster than any other sectors. In contrary, the productivity and consequently the quality of this sector seems to be declining. Therefore, designing quality service is considered as a major challenge in service organizations. This study attempts to identify the level of customer’s satisfaction in hotels of Vellore District and particularly of Vellore city, India. The SERVQUAL model is applied to measure customer satisfaction in the hotel industry.
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A Study on the model of Service Quality GAP
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LAP LAMBERT Academic Publishing Sep 2018, 2018
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Servqual model for hotels and mainly to highlight service quality gap.Evolution of economies worldwide highlights the fact that the service sector is growing faster than any other sectors. In contrary, the productivity and consequently the quality of this sector seems to be declining. Therefore, designing quality service is considered as a major challenge in service organizations. This study attempts to identify the level of customer's satisfaction in hotels of Vellore District and particularly of Vellore city, India. The SERVQUAL model is applied to measure customer satisfaction in the hotel industry. 64 pp. Englisch. Seller Inventory # 9783659913877
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A Study on the model of Service Quality GAP
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A Study on the model of Service Quality GAP
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A Study on the model of Service Quality GAP
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A Study on the model of Service Quality GAP
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Muthukumar P.S.RajeswariActive Researcher and published more than 15 papers in SCOPUS indexed journals and had 15 years of academic experience.Gold medalist in her academic.Servqual model for hotels and mainly to highlight servic. Seller Inventory # 385770707
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A Study on the model of Service Quality GAP
Published by
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ISBN 10: 3659913871
ISBN 13: 9783659913877
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Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -Servqual model for hotels and mainly to highlight service quality gap.Evolution of economies worldwide highlights the fact that the service sector is growing faster than any other sectors. In contrary, the productivity and consequently the quality of this sector seems to be declining. Therefore, designing quality service is considered as a major challenge in service organizations. This study attempts to identify the level of customer's satisfaction in hotels of Vellore District and particularly of Vellore city, India. The SERVQUAL model is applied to measure customer satisfaction in the hotel industry.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 64 pp. Englisch. Seller Inventory # 9783659913877
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A Study on the model of Service Quality GAP
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ISBN 10: 3659913871
ISBN 13: 9783659913877
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A Study on the model of Service Quality GAP
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ISBN 10: 3659913871
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Taschenbuch. Condition: Neu. A Study on the model of Service Quality GAP | P. S. Rajeswari Muthukumar (u. a.) | Taschenbuch | 64 S. | Englisch | 2018 | LAP LAMBERT Academic Publishing | EAN 9783659913877 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. Seller Inventory # 114754927