Key Performance Indicators analysis for the SAPS Vehicle Depot: Establishing performance measures and developing balanced scorecard - Softcover
Synopsis
The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot’s performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot.
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About the Author
Nthulane Makgato is an Industrial and Systems Engineering graduate from the University of Pretoria. He is currently an analyst and innovation strategist at Chapter One Innovation. He is passionate about entrepreneurship and innovative problem solving.
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Key Performance Indicators Analysis for the Saps Vehicle Depot
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VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
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Key Performance Indicators Analysis for the Saps Vehicle Depot
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VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
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Key Performance Indicators analysis for the SAPS Vehicle Depot
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LAP Lambert Academic Publishing Jun 2013, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot s performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot. 56 pp. Englisch. Seller Inventory # 9783659402357
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Key Performance Indicators Analysis for the Saps Vehicle Depot
Published by
VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
New
Softcover
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Key Performance Indicators analysis for the SAPS Vehicle Depot
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LAP LAMBERT Academic Publishing, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Makgato NthulaneNthulane Makgato is an Industrial and Systems Engineering graduate from the University of Pretoria. He is currently an analyst and innovation strategist at Chapter One Innovation. He is passionate about entrepreneursh. Seller Inventory # 5153926
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Key Performance Indicators analysis for the SAPS Vehicle Depot
Published by
LAP LAMBERT Academic Publishing Jun 2013, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
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Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot's performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 56 pp. Englisch. Seller Inventory # 9783659402357
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Key Performance Indicators analysis for the SAPS Vehicle Depot : Establishing performance measures and developing balanced scorecard
Published by
LAP Lambert Academic Publishing, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
New
Taschenbuch
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot s performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot. Seller Inventory # 9783659402357
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Key Performance Indicators analysis for the SAPS Vehicle Depot | Establishing performance measures and developing balanced scorecard
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LAP LAMBERT Academic Publishing, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
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Taschenbuch. Condition: Neu. Key Performance Indicators analysis for the SAPS Vehicle Depot | Establishing performance measures and developing balanced scorecard | Nthulane Makgato | Taschenbuch | 56 S. | Englisch | 2013 | LAP LAMBERT Academic Publishing | EAN 9783659402357 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. Seller Inventory # 105908361