Information Refinement Technologies for Crisis Informatics: User Expectations and Design Principles for Social Media and Mobile Apps - Softcover

Kaufhold, Marc-André

Softcover

ISBN 10: 365833343X ISBN 13: 9783658333430

Publisher: Springer Vieweg, 2021

Synopsis

Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response. He develops a novel framework for information refinement, which integrates the event, organisational, societal, and technological perspectives of crises. Therefore, he reviews the state of the art on crisis informatics and empirically examines the use, potentials and barriers of both social media and mobile apps. Based on these insights, he designs and evaluates ICT concepts and artifacts with the aim to overcome the issues of information overload and quality in large-scale crises, concluding with practical and theoretical implications for technology adaptation and design. 

About this title

About the Author

About the author: 

Marc-André Kaufhold is a postdoc at the Chair of Science and Technology for Peace and Security (PEASEC) in the Department of Computer Science at the Technical University of Darmstadt. His research focuses on the user-centred design and evaluation of mobile apps and social media technologies in the context of crisis and security research.

From the Back Cover

Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response. He develops a novel framework for information refinement, which integrates the event, organisational, societal, and technological perspectives of crises. Therefore, he reviews the state of the art on crisis informatics and empirically examines the use, potentials and barriers of both social media and mobile apps. Based on these insights, he designs and evaluates ICT concepts and artifacts with the aim to overcome the issues of information overload and quality in large-scale crises, concluding with practical and theoretical implications for technology adaptation and design. 

About the author: 

Marc-André Kaufhold is a postdoc at the Chair of Science and Technology for Peace and Security (PEASEC) in the Department of Computer Science at the Technical University of Darmstadt. His research focuses onthe user-centred design and evaluation of mobile apps and social media technologies in the context of crisis and security research.

Edition details

• Publisher: Springer Vieweg
• Publication date: 2021
• Language: English
• ISBN 10: 365833343X
• ISBN 13: 9783658333430
• Binding: Paperback
• Edition number: 1
• Number of pages: 425