Stakeholder Integration in Service Innovation (Markt- und Unternehmensentwicklung Markets and Organisations) - Softcover

Book 7 of 21: Markt- und Unternehmensentwicklung Markets and Organisations

Jonas, Julia M.

 
9783658194628: Stakeholder Integration in Service Innovation (Markt- und Unternehmensentwicklung Markets and Organisations)
Softcover
ISBN 10: 3658194626 ISBN 13: 9783658194628
Publisher: Springer Gabler, 2017

Synopsis

Publication in the field of economic sciences

"synopsis" may belong to another edition of this title.

About the Author

Julia M. Jonas works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. She received her PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems I – Innovation & Value Creation. 

From the Back Cover

Julia M. Jonas examines stakeholder integration and its’ dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its’ complexity and challenges. The case analysis provides evidence how stakeholder integration is embedded in service systems, how it is influenced by the surrounding service systems and how it can create effects going beyond the integrated stakeholders.

Contents
  • The service-dominant logic perspective on service innovation in service systems
  • Stakeholder integratio
n in service innovation: a passive look from outside
  • The management perspective on stakeholder integration in service innovation: a reactively engaged exploration of case study
  • The service systems view on stakeholder integration: a mutually engaged case study on internal stakeholder integration

    • Target Groups
    • Researchers and students of innovation management, organization development, service management, and new service development
    • Product-, innovation-, organization-, and strategy managers

    The Author
    Julia M. Jonas works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. She received her PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems I – Innovation & Value Creation.

    "About this title" may belong to another edition of this title.

    Publisher
    Springer Gabler
    Publication date
    2017
    Language
    English
    ISBN 10 
    3658194626
    ISBN 13 
    9783658194628
    Binding
    Paperback
    Edition number
    1
    Number of pages
    229