From the Contents: Identifying Critical Success Factors for Adopting CRM in Small: a Framework for Small and Medium Enterprises.- A new biomimetic approach based on social spiders for clustering of text.- Investigating Software Reliability Requirements in Software Projects.- A design pattern detection approach based on semantics.- Enterprise Architecture: A Framework Based On Human Behavior Using the Theory of Structuration.- A Middleware for Reconfigurable Distributed Real-Time Embedded Systems.
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