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Questions That Win Work: Customer Research for B2B Service Firms - Softcover

Reese, Idris

 
9783565650767: Questions That Win Work: Customer Research for B2B Service Firms

Synopsis

A polished proposal can miss the mark when a service firm has guessed at the client problem instead of investigating it. Questions That Win Work examines focused interviews, evidence gathering, and sharper synthesis reveal what business buyers truly need to solve. It shows readers how to identify the decisions that matter, structure the work around them, and communicate the value without inflated claims. Practical examples help professionals replace improvised habits with a repeatable approach that fits real clients, limited capacity, and changing priorities. The result is a calmer, clearer way to make better commercial choices.

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About the Author

A tech pioneer who balanced profit with principles in volatile markets, delivering self-help ethics training, business strategies for sustainable ventures, and histories of tech policy battles.

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