Improving Service Level Engineering: An Intuitionistic Fuzzy Approach (Fuzzy Management Methods) - Hardcover
Book 7 of 12: Fuzzy Management Methods
Synopsis
This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.
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About the Author
Dr. Roland Schütze is a researcher in the Department of Informatics at University of Fribourg, Switzerland. His research interest is focused on fuzzy management methods and service level management.
From the Back Cover
This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.
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Improving Service Level Engineering
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Buch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases. 224 pp. Englisch. Seller Inventory # 9783319597157
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Gebunden. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Presents a method to analyze the impact of service failures in multi-layered IT service delivery modelsIntroduces a concept for a fuzzy method-based service-level engineeringProvides several use cases for the applicat. Seller Inventory # 150706275
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Improving Service Level Engineering
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Buch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.Springer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 224 pp. Englisch. Seller Inventory # 9783319597157
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Improving Service Level Engineering : An Intuitionistic Fuzzy Approach
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ISBN 10: 3319597159
ISBN 13: 9783319597157
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Buch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases. Seller Inventory # 9783319597157