Talk, Work and Institutional Order: Discourse in Medical, Mediation and Management Settings - Softcover
Synopsis
An interdisciplinary approach to talk and its role in creating workplace practice and relationships. Analytic tools drawn from ethnography, conversation analysis, interactional sociolinguistics and discourse analysis illuminate a range of workplace discourses. Following an introduction, 16 articles discuss medical practices and health care delivery, methodological debates, and mediation, management and social care.
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Review
Even this relatively long review cannot capture the scope, depth and excellent quality of Sarangi and Roberts' collection. This volume should be required reading for anyone carrying out research within an ethnomethodological, discourse analytical, pragmatic, or related framework. A detailed and useful subject index [...] complements this volume. Frank Nuessel in: Language Problems and Language Planning 2001
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