The Art of Benchmarking: An Analytical Guide to Methods and Applications for IT Management (Contributions to Management Science) - Hardcover

Kütz, Martin

 
9783030905859: The Art of Benchmarking: An Analytical Guide to Methods and Applications for IT Management (Contributions to Management Science)

Synopsis

Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the representation of benchmarking objects. Furthermore, it presents different methods from decision making and voting and their application to benchmarking. Finally, it discusses suitable features for different benchmarking objects. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.

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About the Author

Martin Kütz is an expert in IT performance management. From 2009 to 2018, he was a professor for Business Information Management at Anhalt University of Applied Sciences (Germany).

From the Back Cover

Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the representation of benchmarking objects. Furthermore, it presents different methods from decision making and voting and their application to benchmarking. Finally, it discusses suitable features for different benchmarking objects. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.

"About this title" may belong to another edition of this title.

Other Popular Editions of the Same Title

9783030905880: The Art of Benchmarking: An Analytical Guide to Methods and Applications for IT Management (Contributions to Management Science)

Featured Edition

ISBN 10:  3030905888 ISBN 13:  9783030905880
Publisher: Springer, 2022
Softcover