Exploring Service Science: 10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings: 377 (Lecture Notes in Business Information Processing, 377) - Softcover

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9783030387235: Exploring Service Science: 10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings: 377 (Lecture Notes in Business Information Processing, 377)
Softcover
ISBN 10: 3030387232 ISBN 13: 9783030387235
Publisher: Springer, 2020

Synopsis

This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020.

The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.

"synopsis" may belong to another edition of this title.

From the Back Cover

This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020.

The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.

"About this title" may belong to another edition of this title.

Publisher
Springer
Publication date
2020
Language
English
ISBN 10 
3030387232
ISBN 13 
9783030387235
Binding
Paperback
Edition number
1
Number of pages
411
Editor
Nóvoa Henriqueta, Drăgoicea Monica, Kühl Niklas

Other Popular Editions of the Same Title

9783030387259: Exploring Service Science: 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020, Proceedings

Featured Edition

ISBN 10:  3030387259 ISBN 13:  9783030387259
Publisher: Springer, 2020
Softcover