The Role of Psychological Reactance in Human–Computer Interaction (T-Labs Series in Telecommunication Services) - Hardcover

Ehrenbrink, Patrick

Hardcover

ISBN 10: 3030303098 ISBN 13: 9783030303099

Publisher: Springer, 2019

Synopsis

This book provides an in-depth investigation on the psychological phenomenon "reactance“ in the context of Human-Computer Interaction (HCI). The author argues that the complexity and autonomy of modern technology can sometimes be overwhelming and can then be perceived as a threat to freedom by its users, thereby diminishing acceptance. The book investigates if and how this is the case and provides strategies to regain the lost acceptance. Topics include relevance of reactance on HCI, triggers for reactance, consequences of reactance, measurement of reactance, and countermeasures to reactance.

About this title

About the Author

Patrick Ehrenbrink studied Cognitive Science at University of Osnabrück and Human Factors at Technische Universität Berlin. He completed his PhD at the Quality and Usability Lab at Technische Universität Berlin. He was also appointed as a Research Fellow at the University of Technology, Sydney. He has published in several major journals and conference proceedings.

From the Back Cover

This book provides an in-depth investigation on the psychological phenomenon "reactance“ in the context of Human-Computer Interaction (HCI). The author argues that the complexity and autonomy of modern technology can sometimes be overwhelming and can then be perceived as a threat to freedom by its users, thereby diminishing acceptance. The book investigates if and how this is the case and provides strategies to regain the lost acceptance. Topics include relevance of reactance on HCI, triggers for reactance, consequences of reactance, measurement of reactance, and countermeasures to reactance.

• Provides an analysis of the phenomenon of psychological reactance to technology in the context of HCI;
• Presents strategies to increase user acceptance of complicated or intimidating technology;
• Includes measurement tools for psychological reactance.

Edition details

• Publisher: Springer
• Publication date: 2019
• Language: English
• ISBN 10: 3030303098
• ISBN 13: 9783030303099
• Binding: Hardcover
• Edition number: 1
• Number of pages: 156