What skills are needed for the future? This book argues for T-shaped professionals who are adaptive innovators, with broad communication skills and deep problem-solving skills.
We invite readers to explore this question from the perspective of academics, educators, business practitioners, those in government, as well as researchers trying to measure more precisely just what it means to be a T-shaped professional and adaptive innovator.
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Yassi Moghaddam, MBA, M.Sc., is the executive director of International Society of Service Innovation Professionals, a non-profit organization that has partnered with IBM, Cisco, GE, and JST to promote people-centered innovation. Yassi has 25 years of service and product innovation experience with Fortune 500 companies like VMWare, Cisco, Northeastern University, Wells Fargo, EMC, and New Venture Partners. She holds an MBA from Columbia University, a MS in electrical engineering from Georgia Institute of Technology, and BS in EE from University of Oklahoma.
Haluk Demirkan is a Milgard professor of service innovation and business analytics at the Milgard School of Business, UW-Tacoma, and a board of director of International Society of Service Innovation Professionals. He has a PhD in information systems and operations management from the University of Florida. With 150 publications, he has a global leadership in analytics and service innovation with cognitive computing and service-oriented technology. He has 20 years experience advising 40 Fortune 500 companies like IBM, GE, Cisco, HP, Intel, and American Express.
Jim Spohrer directs IBM's open source artificial intelligence efforts. He led global university programs, co-founded Almaden Service Research, and was CTO Venture Capital Group. After his MIT BS in physics, he developed speech recognition systems at Verbex. He has a PhD in computer science/artificial intelligence from Yale. In the 1990's, he attained Apple computers' distinguished engineer scientist and technology. With 90 publications and nine patents, he won the Gummesson Service Research award, Vargo and Lusch Service-Dominant Logic award, and a PICMET Fellow for advancing service science.
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Paperback. Condition: New. The purpose of this book is to provide both academic and industry perspectives on T-shaped talent as a framework to develop the next generation workforce. This book will include a number of chapters from the authors of this book (Y. Moghaddam, H. Demirkan and J. Spohrer), and edited chapters from a number of additional experts who have been working on next generation of workers.The ISSIP BEP T-Summit collection aims to offer insights and practical wisdom easily applicable to the workplace. The context in which service is designed, delivered and experienced has been changing fundamentally. With exponentially growing and evolving technology-enabled, service transformations and innovations (e.g. IBM, Rolls-Royce, Amazon, Google, Lego, Disney, Tesco, iTunes, Uber, Smart Phones, Etsy, AirBnB, eBay).With this project, we envision to capture the latest thinking, experiences and results, and to publish a collection of practical, focused, easily digestible short papers in the increasingly important area of T-shape talent development, which integrates a variety of disciplines - including areas in engineering, social sciences and management - to focus education, research and practice on an expanding innovation economy. Seller Inventory # LU-9781947843158
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Paperback. Condition: New. The purpose of this book is to provide both academic and industry perspectives on T-shaped talent as a framework to develop the next generation workforce. This book will include a number of chapters from the authors of this book (Y. Moghaddam, H. Demirkan and J. Spohrer), and edited chapters from a number of additional experts who have been working on next generation of workers.The ISSIP BEP T-Summit collection aims to offer insights and practical wisdom easily applicable to the workplace. The context in which service is designed, delivered and experienced has been changing fundamentally. With exponentially growing and evolving technology-enabled, service transformations and innovations (e.g. IBM, Rolls-Royce, Amazon, Google, Lego, Disney, Tesco, iTunes, Uber, Smart Phones, Etsy, AirBnB, eBay).With this project, we envision to capture the latest thinking, experiences and results, and to publish a collection of practical, focused, easily digestible short papers in the increasingly important area of T-shape talent development, which integrates a variety of disciplines - including areas in engineering, social sciences and management - to focus education, research and practice on an expanding innovation economy. Seller Inventory # LU-9781947843158
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