Synopsis
No one is born with perfect communication skills. This practical guide offers a rare balance of wisdom and humor; unlike more complicated and theoretical books on assertion, communication, and conflict resolution, the principles are easy to apply, and are useful for all ages. Discover the ways in which experiences from the past, such as hurt, anger, and bitterness affect how you communicate today. Incorporate three simple words into your life-honest, direct, respectful-and change the way you communicate.
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About the Author
Dennis D. Adams is a Licensed Marriage and Family Therapist, and is an ombudsman for a major health organization. He is a highly sought-after seminar and workshop speaker. He holds a degree in Communication/Theology from Biola University and earned a Master's Degree, with honors, in Counseling Psychology from Saint Mary's College in Moraga, California.not applicable
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