This book provides project managers with an explicit step-by-step quality management process, along with a coherent set of quality tools organized and explained according to their application within this process that can be applied immediately in any project context. It introduces a Wheel of Quality that codifies in one complete image the contributing elements of contemporary quality management, and establishes a new quality tool - the Pillar Diagram - that provides the capability for identifying root causes of undesirable effects. It includes a final walk-through of a practical exercise relevant to many project domains.
"synopsis" may belong to another edition of this title.
Ken Rose has more than 35 years hands-on experience in high tech development and project management. He is editor of the Project Management Journal.
Key Features:
-Provides project managers an explicit step-by-step quality management process, with a set of tools organized and explained according to their application within this process, that can be immediately applied in any project context
-Introduces The Wheel of Quality that codifies in one complete image the contributing elements of contemporary quality management
-Features a coherent set of quality tools, introduced sequentially and explained in terms of their use in project quality management
-Establishes a new quality tool—The Pillar Chart—that provides a needed capability to identify root causes of undesirable effects
-Includes practical exercises relevant to many project domains to help readers simulate the tools and techniques of this project quality management process before applying it to their own project work
"About this title" may belong to another edition of this title.
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