Bad Behavior People Problems and Sticky Situations: A Toolbook for Managers and Team Leaders - Softcover

Ward, Gregg

Softcover

ISBN 10: 1931957029 ISBN 13: 9781931957021

Publisher: Winding Creek Press, 2002

Synopsis

Bad Behavior, People Problems and Sticky Situations is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move foward with confidence.

The first four chapters are practical "primers" on managing people, harassment, diversity and leadership- all written in Gregg Ward's engaging, information and personable style. Then, he introduces a raft of simple, down-to-earth, time-tested tools, many of which can be learned in less than five minutes. The rest of the book is packed with "real-life" case studies- all based on Ward's nearly 20 years of professional experience working with business, government and non-profit organizations.

Edition details

• Publisher: Winding Creek Press
• Publication date: 2002
• Language: English
• ISBN 10: 1931957029
• ISBN 13: 9781931957021
• Binding: Paperback