There is a growing interest in developing intelligent systems that would enable users to accomplish complex tasks in a web-centric environment with relative ease utilizing such technologies. Additionally, because new multimedia technology is emerging at an unprecedented rate, tasks that were not feasible before are becoming trivial due to the opportunity to communication with anybody at any place and any time. Rapid changes in such technologies are calling for support to assist in decision-making at all managerial levels within organizations. Information Management: Support Systems & Multimedia Technology strives to address these issues and more by offering the most recent research and findings in the area to assist these managers and practitioners with their goals.
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George Ditsa is a lecturer in information systems in the School of Economics and Information Systems, Faculty of Commerce, University of Wollongong, Australia. Mr. Ditsa holds a B.Sc. (Hons) degree in Computer Science from the University Science and Technology, Kumasi, Ghana and an M.B.A. (IS) degree from the University of Wollongong. Mr. Ditsa worked for many years in the IS area as a programmer/analyst and project team leader in various organizations before taking up the lectureship position. His current research interests include strategic IS management, project management, user satisfaction of IS, cultural issues in IS management and, knowledge management and knowledge management systems. Mr. Ditsa has published numerous articles in conference proceedings and academic journals and he is about to complete his Ph.D. on the topic, "Executive Information Systems Use in Organisational Contexts: An Explanatory User Behaviour Testing.
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