Air travel thrives on precision, yet it is constantly tested by disruption. Refunds, Disruption & Trust examines how the aviation industry can transform moments of crisis into opportunities for transparency and renewal.
Umesh Chibber, drawing on over three decades of experience in aviation governance, unpacks the systems, policies, and human factors that shape passenger confidence when flights are delayed, cancelled, or rerouted.
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Paperback. Condition: new. Paperback. Air travel thrives on precision, yet it is constantly tested by disruption. Refunds, Disruption & Trust examines how the aviation industry can transform moments of crisis into opportunities for transparency and renewal.Umesh Chibber, drawing on over three decades of experience in aviation governance, unpacks the systems, policies, and human factors that shape passenger confidence when flights are delayed, cancelled, or rerouted. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9781915335807
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