Capability at Work: How to Solve the Performance Puzzle - Softcover

Matthews, Paul

Softcover

ISBN 10: 1909552046 ISBN 13: 9781909552043

Publisher: Three Faces Publishing, 2014

Synopsis

How to tackle poor performance and build capability

Many organisations struggle with poor performance. Despite investing in various learning and development initiatives they seem unable to solve the performance puzzle. They cannot get to the real underlying cause of the lack of performance, and so it continues.

Think about it this way - wherever there is poor performance, it is because someone is not capable of doing what needs to be done. Something is stopping them from doing the job in front of them.

This book is like a 'Field Guide' that shows you how to operate as a performance consultant, how to identify the root causes of poor performance, and how to collaborate with the operations managers to deal with those root causes.

It is clear that the role of Learning and Development is changing. This is both a challenge and an opportunity for L&D practitioners. The opportunity is yours for the taking!

Contents
Chapter 1 - Survive and thrive with capability
Chapter 2 - Changing your perspective
Chapter 3 - The new role of L&D
Chapter 4 - The components of capability
Chapter 5 - The performance consultancy process
Chapter 6 - Stage 1 - Getting the meeting
Chapter 7 - Stage 2 - What to do in the meeting
Chapter 8 - Stage 3 - After the meeting
Chapter 9 - The role of the manager
Conclusion: Towards a performance culture
References
Index

Note: Amazon provides a print on demand paperback. If you want the higher quality paperback, you can get it from us at www.peoplealchemy.co.uk/paul-matthews/author/capability-book/

About this title

About the Author

Long before Paul became sought after as an expert in the area of informal learning and workplace performance support, he grew up on a farm in New Zealand. His practical approach typifies the well-known Kiwi can-do attitude and focus on solutions that actually work. Leaving the farm behind, he travelled the world and gained valuable experience working in many industries and in many countries. His last big corporate role was Director for a NASDAQ-quoted global IT company. He set up People Alchemy Ltd in 1999 and ran leadership and management development programmes for many blue chip clients in the UK. His company now focuses on improving workplace capability and performance using online tools to manage informal learning and provide performance support. Paul is a regular speaker at L&D events in the UK and around the world, as well as writing for many leading industry magazines and blogs. Email: paul.matthews@peoplealchemy.co.uk Call: 01908 325 167 Web: http://www.peoplealchemy.co.uk

Edition details

• Publisher: Three Faces Publishing
• Publication date: 2014
• Language: English
• ISBN 10: 1909552046
• ISBN 13: 9781909552043
• Binding: Paperback
• Edition number: 1
• Number of pages: 188