Items related to RRC STEP Note: Quality Management

RRC STEP Note: Quality Management - Softcover

RRC International

 
9781909055230: RRC STEP Note: Quality Management

Synopsis

A5 black and white perfect bound booklet or downloadable e-booklet A guide to the fundamentals of quality management and quality procedures, RRC's Quality Management Step Notes is a reference booklet designed to provide answers to questions such as: "How do you define quality?"; "What is total quality management?"; and "How can zero defects be achieved?" It is ideal for quality practitioners, managers, and those interested in taking on additional responsibilities for quality management at work. It includes a list of useful abbreviations, a glossary of terms and helpful information on a range of quality issues.

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