Communication Skills: For Nursing and Healthcare Students (Essentials) - Softcover

Kay Norman

Softcover

ISBN 10: 1908625775 ISBN 13: 9781908625779

Publisher: Lantern Publishing Ltd, 2019

Synopsis

Communication Skills is an accessible textbook for nursing and healthcare students seeking to understand the concept of communication and to develop their communication skills.
Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn:

• Why communication is fundamental to nursing and health care
• How to communicate in assessing, planning, providing and managing care
• How to communicate in promoting health and in therapeutic interventions
• How to communicate in difficult situations
• How to communicate with a diverse range of people
• How communication is used to improve patient safety

This book will help you to demonstrate your communications skills and develop your proficiency in nursing and health care.
Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series:

• Leadership
• Study Skills
• The Care Process
• Research and Evidence-based Practice

Contents

About the authors
Introduction
1 Communication as a concept
2 Communication skills in assessing, planning, providing and managing care
3 Communication skills in promoting health
4 Communication skills for therapeutic intervention
5 Communication skills in difficult situations
6 Communication and diversity
7 Communication skills for teamworking
8 Communication for patient safety
Index

About this title

About the Author

Dr Kay Norman is Head of Practice Learning and Partnership for the Three Counties School of Nursing and Midwifery at the University of Worcester. Kay has held senior clinical, academic and management posts in nursing within a variety of healthcare organisations and universities. As a Registered Nurse and Specialist Practitioner, her clinical background focused on primary care and community nursing. Her current role involves working with practice partners, students and academic staff to deliver innovative learning experiences for pre-registration nursing and midwifery students. Kay’s research interests include the image of nursing, coaching and supervision in practice. She has published in peer-reviewed journals, written book chapters and edited a professional portfolio textbook, and presented her research at professional conferences.

Excerpt. © Reprinted by permission. All rights reserved.

Communication can be seen as fundamental to all nursing care and activity. As the world of healthcare continually changes, it is more important than ever for nurses to adapt and perfect their communication skills to provide effective, ethical care. The NMC Code (Nursing and Midwifery Council, 2018a) refers to communication in many of its professional standards. Alongside this, the NMC standards of proficiency for registered nurses (Nursing and Midwifery Council, 2018b) outline the communication and relationship skills that a newly registered nurse must be able to demonstrate in order to meet the required proficiency outcomes. Therefore, defining and understanding the concept of communication is the first stage in scaffolding your learning around this central aspect of person-centred care. This chapter does not aim to review all the available communication theories from a range of disciplines, but it will explore some of the relevant frameworks that can help us as nurses understand how we interact with each other and with patients/carers. It will also discuss the importance of self-awareness and reflection in the communication process.

Edition details

• Publisher: Lantern Publishing Ltd
• Publication date: 2019
• Language: English
• ISBN 10: 1908625775
• ISBN 13: 9781908625779
• Binding: Paperback
• Number of pages: 184
• Editor: Kay Norman