Communication and Interpersonal Skills, second edition (Health and Social Care) - Softcover

Erica Pavord; Elaine Donnelly

Softcover

ISBN 10: 1908625325 ISBN 13: 9781908625328

Publisher: Lantern Publishing Ltd, 2015

Synopsis

The second edition of this popular book will enable nursing and health care students to improve their communication and interpersonal skills. It provides an introduction to the theory that underpins communication studies and offers opportunities for students to reflect on their own practice. The book gives students helpful guidelines and tips, while emphasising that successful communication depends on the quality of the relationship.<br/> The new edition covers:<br/>

• Key concepts in communication;
• Self-awareness and understanding our impact on others;
• Transactional Analysis;
• Listening skills;
• Communication skills in practice;
• An extended case study that brings together the concepts and principles discussed throughout the book.

Communication and Interpersonal Skills uses activities, scenarios and case studies to support learning and to enable students to apply theory in their practice. It is ideal for students on nursing and health and social care courses who want to use their communication skills to improve the quality of care they offer to their patients and service users.<br/>

Contents

Introduction<br/> About the authors<br/> 1 Introducing key concepts in communication<br/> 2 Understanding ourselves and our impact on others<br/> 3 Interpersonal communication<br/> 4 Introducing Transactional Analysis<br/> 5 Listening to people<br/> 6 Communication and interpersonal skills in practice<br/> 7 Case study

About this title

About the Author

Before her retirement, Elaine Donnelly was Senior Lecturer in Health, Social Care and Psychology at the University of Worcester; she was also a registered mental health nurse. Erica Pavord is a counsellor for children, young people and families and a Sessional Lecturer at both Worcester University and the University of South Wales.

Edition details

• Publisher: Lantern Publishing Ltd
• Publication date: 2015
• Language: English
• ISBN 10: 1908625325
• ISBN 13: 9781908625328
• Binding: Paperback
• Edition number: 2
• Number of pages: 142