Do you need to work well with other people?Are you curious about the games people play?Are you keen to learn new approaches and skills?This book: - explains why relationships at work are sometimes so difficult- describes frameworks for developing self awareness, flexibility and confidence- contains plenty of practical suggestions for increasing relationship and team building skills- and includes specific ideas for handling stress and changeJulie Hay has taken models used by psychotherapists worldwide, converted them into terms that can be easily understood by all of us, and related them specifically to what happens at work.Drawing on examples from a broad spread of organisations, she shows how we can use these theories to interpret the dynamics between people and make better choices about our responses.To help us expand our range of options, Julie takes us gently through some self-awareness activities so that we can eliminate unhelpful patterns from our past and replace them with resourceful new ways of thinking, feeling and behaving.This edition has been updated to include several of Julie’s developments of the models, which now place even more emphasis of the positive psychology of Transactional Analysis (TA). There is also an extra chapter that contains an intriguing framework for bringing many of the ideas together in a way that allows us to predict how best to interact with someone new – or someone we know already when they are stressed.After more than 45 years experience as an employee, supervisor, manager, trade unionist, trainer and consultant, Julie is able to draw her examples from industry, the public sector, local and central government. She is an internationally – accredited expert who has taught TA for over 25 years in Europe, Australasia, India, Asia, North, Central and South America. With Julie’s knack of making the complex seem easy, this book is full of ideas for getting the benefits of TA in the workplace.
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Julie Hay has been active within the transactional analysis community for many years. She is a past president of both the European and the International Transactional Analysis Associations. She served as Vice Chair of the UK-based Institute of Transactional Analysis and was one of the three founders and then inaugural chairperson of the UK-based Institute of Developmental Transactional Analysis. In 2009 she founded the International Centre for Developmental Transactional Analysis - see www.icdta.net. She has also set up the International Centre for Developmental Super-Vision - see www.icdsv.net. Julie has designed several TA qualifications that she provides in cooperation with an international group of TA colleagues, all of whom have accreditation from the International and/or European Associations. See www.icdta.net and www.icdsv.net for details or contact Julie on julie@adinternational.com. Julie continues to provide ongoing TA training within the UK and currently leads a programme in the Ukraine - see www.adinternational.com. She regularly works in other countries and is available as a pro bono `travelling trainer' under the auspices of ITAA and EATA for groups in economically-disadvantaged areas of the world. Julie provides consultancy services, coaching and supervision by arrangement. In addition to transactional analysis, Julie has many years experience of designing and running assessment and development centres, and of setting up in-house mentoring and coaching schemes. She is also a Licensed NLP (neuro linguistic programming) Trainer. She was a founder and then President 2006-2008 of the European Mentoring and Coaching Council. The questionnaires contained in this book can be purchased from www.sherwoodpublishing.com
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