Synopsis
This expanded second edition shows how effective and accurate modelling can deliver a more complete understanding of a business. By applying the visual modelling techniques described here, it is possible to map an entire business, using the Unified Modelling Language (UML). Jon Holt covers all aspects of the BPM process, including analysis, specification, measurement and documentation. New chapters deal with the presentation of process information, enterprise architecture and business tools.
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About the Author
Jon Holt is an award-winning author and public speaker, specialising in all aspects of systems, process and competency modelling. Jon's other work interests include enterprise architecture, standards and education. Jon has previously held a variety of positions at universities in the UK and USA, and he is a Fellow of the IET and BCS.
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A Pragmatic Guide to Business Process Modelling
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ISBN 13: 9781906124120
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