Creating a strategy and managing strategically are about making plans for your organisation that will achieve high-level goals while responding to an uncertain future. This guide covers the reason why strategic management is important, the process of creating a business strategy, how to manage strategically and ensure effective governance, and how to respond to change. There is a particular emphasis on the IT aspects of strategic management, together with discussion of key public sector issues such as joined up working and electronic service delivery (e-business).
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