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Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace - Softcover
Synopsis
One in five workers are violently attacked or abused at work every year. This guide shows how to prevent conflict escalating out of control when dealing with angry customers, patients and clients, and, if it's too late for that, how to handle even the most frightening of situations safely.
"synopsis" may belong to another edition of this title.
Product Description
One in five workers are violently attacked or abused at work every year. This guide shows how to prevent conflict escalating out of control when dealing with angry customers, patients and clients, and, if it's too late for that, how to handle even the most frightening of situations safely.
"About this title" may belong to another edition of this title.
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Managing the Monkey : How to Defuse the Conflicts That Can Lead to Violence in the Workplace
Published by
Human Givens Publishing Limited, 2006
ISBN 10: 1899398023
ISBN 13: 9781899398027
Used
Softcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Ships from the UK. Used book that is in clean, average condition without any missing pages. Seller Inventory # 52234860-20
Quantity: 1 available
Stock Image
Managing the Monkey : How to Defuse the Conflicts That Can Lead to Violence in the Workplace
Published by
Human Givens Publishing Limited, 2006
ISBN 10: 1899398023
ISBN 13: 9781899398027
Used
Softcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 41872999-75
Quantity: 1 available
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Managing the Monkey!
Published by
Human Givens Publishing, Sussex, 1999
ISBN 10: 1899398023
ISBN 13: 9781899398027
Used
Paperback
Seller: Merandja Books, Cornwall, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Fine. First Thus. A paperback book in fine condition, dated 1999. How to defuse the conflicts that can lead to violence in the workplace. Seller Inventory # 029825
Quantity: 1 available