The Model in Practice 2: Using the EFQM Excellence Model to Deliver Continuous Improvement - Softcover

British Quality Foundation

Softcover

ISBN 10: 189935851X ISBN 13: 9781899358519

Publisher: British Quality Foundation, 2002

Synopsis

Following the success of the original publication,The Model in Practice, this book, The Model in Practice 2 contains a further 96 examples of the Excellence Model being used in organisations throughout the UK.

This book is for people from all sectors with one thing in common - you wish to improve the performance of your organisation and recognise that this can be achieved using the EFQM Excellence Model as a framework for this improvement. You do not need to have any previous experience of business excellence to understand and use this book for the benefit of your organisation. All the data and examples in the book are from UK-based organisations, and selected from research on the basis of being practical examples of the Excellence Model in use.
This book will help you to understand the principles behind the Model, reinforced by examples of what is actually being done in a variety of organisations. Reading these examples, taken from private, public and small organisations, will inspire you to adopt and apply the Model within your own organisation. In addition, this book will be a valuable input to your business improvement planning activities, helping you to manage and measure them.

About this title

From the Author

About the Author
The British Quality Foundation (BQF) is a not for profit membership organisation which was set up in 1994 to help organisations improve. BQF prduces a range of publications and a software tool to enable self assessment and continuous improvement. The annual UK Business Excellence Award is run by BQF to provide role models of excellence.

Synopsis

Following the success of the Model in Practice - BQF's best selling publication - this second volume contains a further 96 NEW CASE STUDIES from private, public and small organisations using the Excellence Model to implement improvements. This book is for people from all sectors with one thing in common - you wish to improve the performance of your organisation and recognise that this can be achieved using the EFQM Excellence Model as a framework for this improvement. You do not need to have any previous experience of business excellence to understand and use this book for the benefit of your organisation. All the data and examples in the book are from UK-based organisations, and selected from research on the basis of being practical examples of the Excellence Model in use. This book will help you to understand the principles behind the Excellence Model, reinforced by examples of what is actually being done in a variety of organisations. Reading these examples, taken from private, public and small organisations, will inspire you to adopt and apply the Excellence Model within your own organisation. In addition, this book will be a valuable input to your business improvement planning activities, helping you to manage and measure them.

Edition details

• Publisher: British Quality Foundation
• Publication date: 2002
• Language: English
• ISBN 10: 189935851X
• ISBN 13: 9781899358519
• Binding: Paperback
• Number of pages: 128