The Model in Practice: Using the EFQM Excellence Model to Deliver Continuous Improvement - Softcover

British Quality Foundation

Softcover

ISBN 10: 189935834X ISBN 13: 9781899358342

Publisher: British Quality Foundation, 2000

Synopsis

This book is for people from all sectors with one thing in common - you wish to improve the performance of your organisation and recognise that this can be achieved using the EFQM Excellence Model as a framework for this improvement. You do not need to have any previous experience of business excellence to understand and use this book for the benefit of your organisation. All the data and examples in the book are from UK-based organisations, and selected from research on the basis of being practical examples of the Excellence Model in use.

This book will help you to understand the principles behind the Model, reinforced by examples of what is actually being done in a variety of organisations. Reading these examples, taken from private, public and small organisations, will inspire you to adopt and apply the Model within your own organisation. In addition, this book will be a valuable input to your business improvement planning activities, helping you to manage and measure them.

About this title

About the Author

The British Quality Foundation is a membership organisation set up in 1994 to promote Excellence throughout the UK.

Edition details

• Publisher: British Quality Foundation
• Publication date: 2000
• Language: English
• ISBN 10: 189935834X
• ISBN 13: 9781899358342
• Binding: Paperback
• Number of pages: 128