Synopsis
Effective complaining can be difficult. Have you ever experienced lost letters, unanswered telephone calls and apparent disinterest? This book highlights the relevant law and how to use it to its greatest effect. It includes: getting good service; hotels and restaurants; holidays from hell; buying a car; the professionals; health; finance and insurance services; media; and complaint letters.
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Complaining for Justice: Knowing Your Rights as a Consumer and How to Get Even Not Mad
Seller: The Guru Bookshop, Hereford, United Kingdom
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