Each book in the HOW-TO series presents valuable information in a self-study format to help readers develop and retain a competitive advantage in today's workplace. This volume shows how to provide the kind of service that generates customer loyalty and repeat business by developing key skills as well as systems that support and reinforce them.
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Seller: ZBK Books, Carlstadt, NJ, U.S.A.
Condition: very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # ZWV.1884926959.VG
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1884926959I3N00
Seller: medimops, Berlin, Germany
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M01884926959-G
Seller: SZ Global, Toronto, ON, Canada
Paperback. Condition: New. Seller Inventory # 9781884926952