Synopsis
Evaluation should be an ongoing, interactive process. Learn how to objectively describe performance, business impacts, and on–the–job examples. Avoid disagreements on words or ratings while you effectively appraise performance, even if you have to use "less–than–desirable" forms. Develop your team members′ potential with measurable plans. Support your decisions with substantive and legally sound documentation. This guidebook provides essential tools and techniques to everyone accountable for assessing, reinforcing, and redirecting the performance of indivudals and teams––including themselves.
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About the Author
PAUL J. JEROME is VP of Richard Chang Associates, Inc., a diversified organizational improvement consulting and publishing firm based in Irvine, California. He is an experienced management consultant and business executive specializing in executive development, management training, team building, and performance management. Paul is widely recognized for his creative design and enthusiastic delivery of practical management tools and techniques. He is also the author of Coaching Through Effective Feedback and Re–Creating Teams During Transitions, published by Richard Chang Associates, Inc.
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