No team reaches peak performance in one day. It takes effort, practice, learning and a game plan. This guidebook presents a proven team-building model, covering the process in a logical, systematic approach. Whether your team is just forming or could use reinvigorating, the ideas presented here should prove useful.
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RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald′s. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.
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