Step-by-Step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved (Quality improvement series) - Softcover

Chang, Richard Y.; Kelly, P.Keith

 
9781883553111: Step-by-Step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved (Quality improvement series)
Softcover
ISBN 10: 1883553113 ISBN 13: 9781883553111
Publisher: Prentice Hall & IBD, 1997

Synopsis

You may have experienced problem solving as a one step process--do it! But there is more to it than that. For starters, you need to know what the problem really is, what's causing it, and look at new and creative ways of solving it. This guidebook covers these areas, providing you with a corporate-proven step-by-step model that you can use in a group, or on an individual basis, as a guide to solving problems in a systematic manner. It will train you to cover all the bases and help you ensure objectivity. Additionally, it can serve as a tool to help you successfully manage people in a problem solving team.

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About the Author

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald′s. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

"About this title" may belong to another edition of this title.

Publisher
Prentice Hall & IBD
Publication date
1997
Language
English
ISBN 10 
1883553113
ISBN 13 
9781883553111
Binding
Paperback
Number of pages
106

Other Popular Editions of the Same Title

9780787950781: Step–By–Step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved

Featured Edition

ISBN 10:  0787950785 ISBN 13:  9780787950781
Publisher: John Wiley & Sons, 1999
Softcover